Last updated: August 21, 2026  ·  Effective immediately

At QRMENOO, we believe in fairness. You can cancel your subscription at any time and receive a refund for the unused portion of your billing period — no questions asked.

1. Cancellation

You may cancel your paid subscription (Silver or Gold) at any time via the customer portal or by contacting us at info@qrmenoo.com. Cancellation takes effect immediately upon your request.

2. Refunds

Upon cancellation, you will receive a pro-rated refund for the remaining unused days of your current billing period. For example, if you cancel halfway through a monthly plan, you will be refunded 50% of the monthly fee.

3. How to Request a Refund

Refunds are processed automatically upon cancellation through our payment processor Paddle. If you encounter any issues, contact us at info@qrmenoo.com and we will process your refund manually within 5 business days.

4. After Cancellation

After cancellation and refund your account is automatically downgraded to the free Bronze plan. Your data (menus, products, photos, settings) is never deleted. Bronze limits then apply on the public menu (1 venue, 1 section, 20 items, 1 photo per item). Everything else stays in your account and is fully restored if you resubscribe.

5. Contact

For any questions about cancellations or refunds, please contact us at info@qrmenoo.com.